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Hi There! My name is Courtney. I’m a data-driven product designer with 5 years of experience leading strategic initiatives in SaaS network observability, enterprise automation, consulting, and IoT. My expertise lies in UX and customer research, where my focus is to uncover key insights to enhance internal and external experiences, drive product growth, and enhance customer satisfaction.

I have led end-to-end human-centered product initiatives, implemented research practices, led department-wide workshops, and collaborated cross-functionally to build out product roadmaps for department success.

My product design skills include product strategy, ideation, user research and synthesis, testing, wireframing, prototyping, high fidelity prototyping, content creation, user experience quality assurance, product roadmapping.

Based in Atlanta, Georgia, I spend my free time hiking, trail running, and exploring the outdoors. I’m always up for conversations about sociology, technology & analytics, and change management. Let’s connect!